Refund policy

REFUND

 

ALL SALES ARE FINAL. 

Please note that we cannot accept returns or refunds on bad gemini merch. Read more about our terms and conditions and refund policy below.

Terms and Conditions 

We take pride in offering sustainable and unique print-on-demand merchandise created exclusively for you. Please read the following information regarding our refund policy and the sustainable aspects of our products.

Sustainability

We are committed to reducing our environmental impact. That's why we have chosen to use a print-on-demand model for our merchandise. Every piece of merchandise you purchase is made exclusively for you, reducing unnecessary waste and minimizing the use of resources. By adopting this approach, we strive to create garments that are kinder to the environment, aligning with our firm commitment to sustainability.

Made-to-Order Process

Your order is individually crafted and printed when you order with us, ensuring its uniqueness and exclusivity. Our made-to-order process eliminates the need for mass production and excess inventory, reducing the overall environmental footprint.

Returns and Refunds

Due to our sustainable approach and the nature of our print-on-demand model, WE CANNOT ACCEPT RETURNS OR OFFER REFUNDS. We encourage you to carefully consider your purchase and review product details, size charts, and other relevant information before placing your order. Our goal is to provide you with a piece of Bad Gemini gear that you will love and treasure, knowing that it's yours and yours alone.

Quality Assurance

We are dedicated to delivering high-quality products that meet our customers' expectations. In the unlikely event that you receive a damaged or defective item, please get in touch with our customer support team at info@badgemini.com

Please note that all our products are made to order with print-on-demand and cannot be returned unless faulty. You’ll only qualify for a refund or replacement if the item is defective or a mistake was made on our end. Please get in touch with our Support Team if you experience the following:

  • You receive the wrong size/color/design
  • The printing quality is not up to standard
  • The product doensn't seem to match what was advertised.

      Kindly provide photos illustrating the issue and contact us within 30 days of the delivery date for a thorough investigation.

      We will work diligently to resolve any issues and provide a satisfactory solution, such as a replacement or store credit.